Thank you for shopping at Therabody. We are dedicated to ensuring your satisfaction with every purchase. We understand that sometimes a product may not meet your expectations or may need to be returned for various reasons. Should you need to initiate
Before initiating a return, we encourage you to speak with our Customer Service team so we may provide you with personalized support and explore possible solutions to meet your needs. Our team is dedicated to ensuring your satisfaction and are equipp
You'll be prompted to provide essential details such as your order number, the item(s) you wish to return, and the reason for the return. Once your request has been authorized, a Customer Service Team member will provide further instructions, includi
The product should be free from any signs of wear, damage, or alteration. Specifically, it should not have scratches, dents, stains, or any other visible flaws that would detract from its appearance or functionality. Additionally, all original access
Bring your product and proof of purchase to a Therabody-operated retail or Reset location and the store associate can assist you in processing the return. Best Buy in-store pickup orders can only be returned to a Best Buy store. If you are unable to
We’ve partnered with Affirm to offer qualified applicants easy monthly payments for purchases. Any installments that have been made will be refunded through Affirm once the return has been processed. No additional installment payments will be require