Orders and Shipping
Where does Therabody ship?
Therabody ships to many countries around the world, making it easy to shop for yourself or send a gift abroad, through our regional websites. If you're ordering a gift for a friend or family member in another country, simply visit that country’s webs
Can I make changes or cancel my order once placed?
We understand that plans can change, and we’re here to help. Once an order is placed, our team immediately begins processing it so we can get your items to you as quickly as possible. If you need to cancel your order or request an update, please cont
Will I receive an order confirmation?
Absolutely! Once your order is placed, we’ll send a confirmation email straight to the address you provided. Be sure to check your inbox—and don’t forget to take a quick peek into your spam or junk folders, just in case it landed there. We want to ma
How do I track my order?
You can check the status of your order here. We know you're excited to receive your Therabody device and we're just as excited to get it to you! Once your order ships, you’ll receive a shipping confirmation email with your tracking number and a direc
What is your current shipping and order processing timeframe?
Our team makes every effort to process and ship orders right away. New product releases or holidays may impact processing times. Orders are typically processed within 1-4 business days. Enjoy free ground delivery on orders over *$99. Want it soone
What is Best Buy Pickup?
When you shop online at Therabody.com, you have the option to pick up certain items at a nearby Best Buy store. In-stock items may be ready for pick up same day!. Here's how it works:.
What do I do if there is an issue with my order?
At Therabody, we're dedicated to supporting your wellness and recovery journey. If there's an issue with your order, we're here to help get things back on track so you can continue focusing on feeling your best!. Please reach out to our friendly Cust